Who initiates sending data at your firm? At the "supplied" extreme, someone else or an automated system pushes data out to you and initiates sending. At the "requested" extreme, you have to initiate all requests and pull data for yourself

After returning from a long absence, your mail and e-mail boxes are full. What types of information do you …NEVER/ALWAYS read: (A) NEVER read "spam" (descriptions of spam vary), (B) ALWAYS read items job related/from known senders or both, (C) ALWAYS read anything that is NOT spam, (D) ALWAYS Review all/everything, (E) Non respondents for both parts of the question

In terms of how I spend my time, my communications patterns pretty much returned to the same routine pattern after significant world events events like 9/11 or the April stock market crash

We gather a lot of information about our internal processes such as operating efficiencies and success rates

We gather a lot of information about external events and activities such as competitive threats, economic trends, and our perception in the marketplace

We mine our data for interesting patterns, correlations, and new ideas

We try to anticipate important changes in the marketplace and adjust our resources accordingly